RETURNS
REQUIREMENTS FOR RETURN:
- Merchandise must have all tags attached
- Merchandise must not be worn, altered, or washed
- Merchandise must be in the same condition you received it
- Merchandise must be returned within 7 days of the date you received your package
- Merchandise stained with make-up, deodorant, fake tan, animal-pet hairs and food, cigar smells won't be eligible for a refund and will be returned back to the customer.
- YOU WILL BE RESPONSIBLE FOR COVERING THE SHIPMENT
COSTS TO RETURN YOUR ITEMS AND SHIPPING COST TO
YOUR NEW ORDER.
NON-RETURNABLE
- All Items on SALE and FINAL SALE.
- Bodysuits, and Swimwear.
- All MADE TO ORDER items.
- Waist Trainers
HOW TO MAKE YOUR RETURN:
1. Before returning any product to us, please contact our Customer Service at evyfitactivewear1993@gmail.com to confirm if the product is eligible for exchange. Please include your full name, email address, order number, items to be exchanged, reason for exchange and approximate date of purchase. You will be emailed detailed instructions to follow.
2. When you are ready to ship the product back to us, please remember every order MUST be accompanied with your name, last name, and order number using a trackable shipping method, as we cannot accept responsibility for packages we do not ship and get lost. Please ship your return package to the following address:
ADDRESS FOR RETURN
SHIP TO:
EVYFITACTIVEWEAR
1105 Darlene Lane
Arlington Texas 76010
Note that the above address is not a physical store location and is to be used for mailing merchandise for return only, is the purchaser's responsibility to cover the cost of shipping to return the product and using a trackable shipping method.
3. Once we receive your order back we will proceed to inspect the product and confirm you via email if the return is approved. Please allow 3-10 business days from the time we receive your return for it to be processed.
NOTE:
EVYFITACTIVEWEAR IS NOT RESPONSIBLE FOR ANY RETURN
PACKAGES THAT MAY BE LOST OR STOLEN IN TRANSIT.
WAIST TRAINERS NO CHANGES!!
MAKE SURE YOU TAKE THE WAIST MEASURES TO CHOOSE
YOUR CORRECT SIZE.